Description
Employer: Best Western Cedar Park Inn
Open positions: Front Desk Agent and Handy Person
I am posting on behalf of my current employer and may not have all answers to your questions. Please read the entire post before applying.
Handy Person Job description can be located here: https://ca.indeed.com/viewjob?jk=d513af16b500a4e7&from=shareddesktop_copy
Front Desk Agent:
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent’s responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ concerns in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Available to do any shifts (7 am – 3 pm, 3 pm – 11 pm OR 11 pm – 7 am)
Must have an outgoing personality and be able to follow directions (In your cover letter let us know what your favorite animal is and the reason you chose it)
Work experience as a Hotel Front Desk Agent is an asset but not required
Experience with hotel reservation software, like Visual Matrix Cloud
Understanding of how travel planning websites operate, like Booking, Expedia, and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
To apply for either of these jobs please bring in your resume and cover letter to the Best Western Cedar Park Inn located at 5116 Gateway Blvd NW Edmonton.
Open positions: Front Desk Agent and Handy Person
I am posting on behalf of my current employer and may not have all answers to your questions. Please read the entire post before applying.
Handy Person Job description can be located here: https://ca.indeed.com/viewjob?jk=d513af16b500a4e7&from=shareddesktop_copy
Front Desk Agent:
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent’s responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ concerns in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Available to do any shifts (7 am – 3 pm, 3 pm – 11 pm OR 11 pm – 7 am)
Must have an outgoing personality and be able to follow directions (In your cover letter let us know what your favorite animal is and the reason you chose it)
Work experience as a Hotel Front Desk Agent is an asset but not required
Experience with hotel reservation software, like Visual Matrix Cloud
Understanding of how travel planning websites operate, like Booking, Expedia, and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
To apply for either of these jobs please bring in your resume and cover letter to the Best Western Cedar Park Inn located at 5116 Gateway Blvd NW Edmonton.
Job Type
Please Contact
Company
Best Western Cedar Park Inn
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